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Telemedicine and Telehealth

Telemedicine (sometimes referred to as Telehealth or Virtual Care) is the use of videoconferencing or other forms of digital communication to provide medical appointments from a distance, allowing you to talk to a healthcare provider from anywhere you have an internet connection. It is an online-only way to virtually connect with a Med First provider for non-emergent medical issues from any mobile device or computer with a webcam through the HIPAA-compliant Updox virtual visit platform.

Med First’s Telemedicine:

Is easy to Use
Requires no App download
Works anywhere, on any device with a browser
Includes Video Chat & SMS/Secure Texting
Is HIPAA compliant
Virtual visits are covered by Insurance
Telemedicine Appointments are available seven days a week
Appointments be easily booked online, at least one hour in advance of when you request the visit.

Med First’s online visits are secure and offer answers to your healthcare questions or concerns within the comfort of your home or while traveling, whether simply for convenience or if you cannot get to an in-clinic visit with your Med First Provider. If you need a primary or urgent care visit, whether virtually or in-person, Med First has the solutions you and your family need. For your convenience, you can call our appointment center at 833-378-1071 to schedule your virtual healthcare visit.

What conditions can be treated with a Telemedicine or Telehealth Visit?

Although some conditions require an in-person visit, you can use Med First Virtual Care visits for diagnosis and treatment of non-emergent conditions such as:

Allergies
Cough, cold, and flu
COVID-19 (coronavirus) screenings and questions
Medication questions and refills
Nausea, vomiting, and diarrhea
Rash or skin condition

Review of test results
Runny nose and sinus congestion
Sore throat
Urinary symptoms
And much more!

What to expect for a Telemedicine (Virtual) Visit:

Please have your current insurance information ready.

Please have a form of payment ready for your co-pay – Credit or debit card only.

Please have a list of current medications and any allergies.

You will need the ability to receive a text message OR an email.

You will need the ability to open an email link in a web browser.

You will be asked specific health questions by our Medical team prior to speaking to your Provider.

You will be connected to your Provider virtually and will be able to see each other via your camera on your phone or computer.

Book your Telemedicine Appointment Today

Online telemedicine visits and telehealth services are secure and are an easy and convenient option to see a Med First provider from anywhere you are. Go virtual for medication questions or refills, to discuss new acute illness symptoms, discuss test results, answer healthcare questions or concerns, and much more. Our telemedicine visits can be done from the comfort of your home or while traveling and are an excellent solution for busy schedules and holiday travel. If you prefer an on-site office visit for primary or urgent care, ALL of our locations across the Carolinas are OPEN to serve you.

Call 1-833-378-1071 to schedule an appointment